Category:  Sales

***$250 Sign-On Bonus for New Applicants Only ***


  • Acts on behalf of the store manager as a secondary key-holder.
  • Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations.
  • Deliver exceptional customer service through customer engagement and quality product delivery.
  • Ensure that all store associates maintain a professional, well-groomed appearance according to established standards.
  • Be knowledgeable of products and services offered and properly promote them to customers.
  • Identify customer needs and offer additional services that could benefit them.
  • Receive, sort, and place mail in mailboxes accurately.
  • Record all sales transactions completely and accurately in the Point of Sale system.
  • Pack contents for shipping using established procedures and products.
  • Receive and prepare documents for printing.
  • Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from a customer's vehicle when requested.
  • Process and document damaged shipments, late and lost package claims.
  • Assist in merchandising the store, including stocking shelves with products, ensuring the clean and orderly appearance of the product, informing appropriate personnel of inventory levels for re-ordering supplies.
  • Perform end-of-day duties: reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with company policy and procedure.
  • Operate copiers, fax machines, binding equipment, and all other office machines in a safe, efficient, and productive manner. Help customers operate office machines located in the retail area.
  • General housekeeping duties.
  • Must be able to work opening and closing shifts; including weekends.


  • 1 year of related experience required, prior retail experience preferred.

Skills and Abilities:

  • Point of Sale (“POS”) and computer experience are highly desirable.
  • Knowledge of Adobe Creative Software or the ability to learn new software is highly desirable.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of their job.
  • Ability to use tact and diplomacy to maintain harmonious relationships with customers in person and over the phone.
  • Excellent verbal and written communication skills.